Frequently Asked Questions

THCA is a naturally occurring cannabinoid found in raw cannabis flower. When heated, THCA converts to THC. Potency and experience vary by strain, so review the product details and lab report before purchasing.

• Essential: affordable everyday flower and the best value.
• Premium: stronger bag appeal, terpene profile, and overall quality.
• Exotic: our top-shelf flower with standout genetics and presentation.

Every tier is independently tested. The difference is flower quality, genetics, and price—not our testing standard.

Yes. Products are independently tested, and available Certificates of Analysis show cannabinoid potency and the reported safety results for that batch.

View lab reports

These labels describe the typical character of a strain: Sativa is commonly associated with a more uplifting experience, Indica with a more relaxing experience, and Hybrid with a mix of both. Actual effects vary by person, strain, and serving size.

Keep products sealed in a cool, dry, dark place and away from children and pets. For gummies, follow the package directions, start with a low serving, and wait at least two hours before considering more. Do not drive or operate machinery after use.

Orders are normally processed within 24–48 business hours. Weekend and holiday orders begin processing on the next business day. You will receive tracking by email after the carrier accepts the shipment.

Yes. Orders ship in plain, unmarked outer packaging without product names or descriptions on the outside.

Carrier scans can pause while a package moves between facilities. If tracking has not updated for five business days after the last scan, contact us with your order number and we will review it.

Check around the property, mailroom, parcel locker, and with neighbors, then contact the carrier using your tracking number. If it is still missing, contact us. Delivered-package claims are reviewed case-by-case.

Because our products are consumable, all sales are final and we do not accept returns. Verified damage, incorrect items, missing items, or material product issues must be reported within seven days of delivery.

Effectiveness, personal preference, and individual experience are not valid reasons for a refund.

Contact us within seven days with your order number, a clear description, and photo or video evidence. For missing-item claims, an uninterrupted unboxing video showing the sealed package before opening is preferred.

Approved refunds generally appear within five to seven business days, although bank timing can vary. Store credit may also be offered depending on the resolution. Original shipping charges are non-refundable.

A qualifying BOGO product is sold as one two-ounce promotional pack. Add one BOGO pack to your cart—the displayed price covers the complete offer, so no coupon code or second cart line is needed.

The BOGO offer is limited to one purchase per customer.

We accept major credit and debit cards, supported digital wallets such as Apple Pay, and Bitcoin when shown at checkout. Available methods can vary by device.

Offers generally cannot be combined unless the promotion or checkout specifically says otherwise. Automatic promotions will appear in your cart before payment.

Yes. You must be 21 or older to purchase or use our products. Age verification may be required.

Yes. THCA flower and Delta-9 products can cause a positive drug-test result. If you are subject to testing, do not use these products.

Hemp rules vary by state and can change. We only accept orders where our current shipping rules permit them, and restricted destinations are blocked during checkout. Customers are responsible for understanding local laws.